The purpose of the tender activity will scope suppliers that can provide in home, small business and sector-led audits. This includes the installation of water efficiency devices via water audits to help customers reduce their water use at home.

The water companies also require a provision for the supply of water saving devices, storage and stock management, a robust customer delivery route for orders, order processing, reporting, and fulfilment of the orders.

United Utilities has launched a preliminary market engagement exercise inviting suppliers to contact

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to register their interest – they will then be sent a copy of the question set.

Current estimated start and end contract dates are 31 July 2026 to 30 July 2028, with a further possible extension option to 30 July 2034.

Engagement deadline 13 March 2026 and estimated publication date of a formal tender notice is 30 March 2026